Terms of Use and Privacy Policy

Terms of Use and Privacy Policy for the Joseph Bau Museum Website josephbau.com

 

General Provisions

  1. Welcome to the website https://www.josephbau.com, dedicated to the life and work of Rebecca and Joseph Bau.
  2. The website is owned and operated by the Friends of Joseph and Rebecca Bau Association (NGO number 580448686), referred to as “the Association” or “the Website.”
  3. The terms of use govern the relationship between the website and anyone browsing or using the website or its content (referred to as “the Customer” or “the User”).
  4. The website provides a glimpse into the studio located at 9 Berdichevsky Street in Tel Aviv, which serves as a museum displaying Joseph Bau’s artwork, including paintings, graphics, animation, font design, and books he wrote. It also showcases devices he invented and built for creating animation films and title sequences for many movies from the 1950s onward.
  5. Use of the website and its content, including browsing or purchasing through it, is subject to the terms detailed here. Users are advised to read these terms carefully. If a user does not agree to the terms, they must exit the website immediately and refrain from using it. By using the website, the user confirms their agreement to these terms.
  6. Use of the website signifies the user’s consent to all terms without limitation or reservation. By using the website, the user agrees that they will not have any claim or demand, directly or indirectly, against the website or its operators, owners, managers, or any representative.
  7. The masculine form is used in the terms for convenience, but they apply equally to all genders.
  8. The section titles are provided for convenience and should not be used for interpretation of the terms.
  9. It is agreed and clarified that the website will make every effort to present images that reflect reality as much as possible. However, differences in color between what appears on the website and the actual product may occur, and the website operator will strive to publish images that match reality as closely as possible.
  10. The website reserves the right to offer, change, and discontinue promotions at any time without prior notice. Users cannot combine promotions unless specified by the website operator.
  11. Access to and use of this website, including all content, information, and services available from time to time, are subject to these terms and applicable laws of the State of Israel.
  12. The website and its contents are intended solely for private, non-commercial use, and their use is limited to buying and selling products through the website. Copying, duplicating, distributing, selling, or displaying any product is prohibited unless prior written permission is obtained from the Association.
  13. Any individual or company performing any action on the website, including making a purchase (referred to as “the Customer”), declares by completing the transaction that they have read, understood, and agree to the terms and conditions.
  14. The Customer declares that they are legally competent to make binding legal actions. If the Customer is under 18, they must inform their legal guardian about the website’s terms and obtain prior approval for performing actions on the website.
  15. The services provided on the website are available in certain areas of Israel, as determined by the Association at its sole discretion (“Service Area”).
  16. To make a purchase on the website, the Customer must complete a form providing personal information required for delivering products.
  17. The Customer agrees to indemnify the Association for any damage caused by providing false information or disrupting the operation of the website.
  18. Donations to the Association can be made via the website, and a receipt will be issued in accordance with Section 46 of the Israeli Income Tax Ordinance.

Prices on the Website

  1. Prices, availability, and other purchasing terms appear on the website pages and may change from time to time. The website reserves the right to change the range of products and/or services or to discontinue them or to change the prices of the products and/or services offered on and off the website without prior notice.
  2. When placing an order on the website, you are responsible for providing accurate, precise, up-to-date, and complete information. The website may verify the details entered after placing an order and may cancel or limit the order at any time. If payment was made for a canceled order, the website will refund the payment amount to the same payment method.
  3. If, for any reason, the credit card company refuses to transfer the payment amount for a purchase on the website, the website may immediately suspend or discontinue the provision of the service and may demand payment with an additional cost incurred by the website due to the refusal (including fines from third parties) by other means at the website’s discretion. If the website has to take legal action to collect payment balances, you agree to indemnify the website for all expenses incurred, including attorney fees and additional legal costs.
  4. Purchasing on the website is subject to additional terms and conditions of credit card companies and/or any other payment method listed on the website.

 

Placing an Order

  1. For services, museum visits, and similar activities advertised through the website, you must leave details, and a representative will contact you to coordinate arrival for the activity in advance.
  2. When placing an order on the website, the user will be asked to enter basic details such as name, address, email address, phone number, and credit card number/PayPal account connection. To ensure the order is processed quickly and without errors, it is essential to provide accurate details; otherwise, the website operator cannot guarantee the order’s completion.
  3. It is emphasized that knowingly providing false information may constitute a criminal offense. Legal action may be taken against those who submit false information, including civil and criminal lawsuits, as well as claims for damages caused to the website operator due to disruption of the website’s operation. Furthermore, the information provided by the user on the website will also be used to send emails regarding special promotions or updates on the website.
  4. At the time of placing the order, the website operator will check the payment method provided by the buyer, and upon receiving confirmation of the order from the credit card companies, the user will receive a corresponding notification that the order has been approved. It is clarified that the charge for the purchased item will be made immediately upon completion of the order.
  5. The purchase transaction will only be completed after the order process is completed and after the website operator receives confirmation from the relevant party regarding the charge, according to the existing work procedures between them. If the transaction is not approved by the credit card companies, the customer will receive an appropriate notification. Completing the purchase transaction is also conditional on the requested items being in stock at the time of completing the order process.
  6. The order will be registered in the website operator’s computers, and a confirmation will be sent by email immediately after the purchase transaction is completed by the user on the website. In case of not receiving the confirmation message by email, the customer service should be contacted.
  7. The user on the website will receive an invoice for the payment made after it is completed to the email account provided at the time of purchase.
  8. It should be clarified and emphasized that sending an email notification regarding the registration of the order in the computerized system of the website operator does not constitute evidence of the completion of the action and does not obligate the website operator. It is clarified that the computer records of the website operator, which include a computerized and automatic record of all actions on the website, constitute prima facie evidence.
  9. The order details as entered by the user in the order form and the transaction record in the website’s computers will serve as definitive evidence of the accuracy of the transaction.
  10. In the event that the transaction is not approved by the credit card company, the user will receive an appropriate notification regarding this, and they will be required to provide another payment method.
  11. In addition to the approval required from the credit card company as mentioned above, the confirmation of the order action is conditioned on the requested product being in stock in the website operator’s warehouses at the requested delivery date and/or at the time of order (even if it was indicated on the website that the product is indeed in stock). If the product is not in stock, the order will be canceled or exchanged, and if the user wishes to cancel the order, they will be refunded accordingly. For the avoidance of doubt, the user will have no claim or lawsuit regarding this against the website and/or anyone on its behalf for any type of damage, whether direct or indirect, caused to the user and/or a third party as a result of this. It should be emphasized and clarified that there may be situations where, even though a specific item appears on the website as

Product Delivery

  1. Shipping fees will be added to the prices of the items listed on the website. The shipping fees are for delivery to a single destination.
  2. The website will deliver products to the customer via Israel Post to all parts of the country. The regulations of the shipping entity through which the delivery will be made will apply to the delivery of the product via the website and will bind the customer.
  3. Upon receiving the order and its approval by the website operator, the website operator will prepare and package the order within 4 business days from the order confirmation; orders placed after 12:00 PM will be considered as placed on the next business day.
  4. The delivery of products by Israel Post will be made within a few days from the date of order placement on the website (up to 7 business days), except for remote locations where delivery times may extend to up to 10 business days. In exceptional cases where there are backlogs (such as during launch weeks, etc.), delivery times may be extended.
  5. To ensure the efficient execution of the order without errors, it is essential to provide all required details on the website accurately and up to date. If incorrect details are provided during the order process, the organization cannot guarantee that the order will be registered, processed, or that the products will reach their destination. In the event that the products are returned to the website operator due to incorrect details being provided, the website operator will be entitled to charge the user an additional fee for shipping.
  6. Orders for which a confirmation notification has been received and where it has been confirmed that the product is indeed in stock will be delivered directly to the address provided by the customer via Israel Post.
  7. It should be clarified that orders placed after 12:00 PM will be considered as placed on the next business day.
  8. In the event an order is received for areas to which Israel Post does not deliver, according to the regulations of Israel Post, the website is not obligated to deliver. The website may deliver orders to non-delivery areas with prior telephone coordination.
  9. The website operator is not responsible for delivery times and delays of Israel Post but is available to the customer to resolve any issues. The website operator is not responsible for delays in product delivery resulting from events beyond its control, such as malfunctions, delays, strikes, natural disasters, force majeure, wars, emergencies, malfunctions in computer systems or telephone systems that hinder the completion of the purchase process, email service disruptions, and any delays caused by the coronavirus, including lockdowns, restrictions, and similar events and/or any other reasons beyond the website owner’s control.
  10. The website operator sends packages by registered mail through Israel Post, and the customer is responsible for checking if a notification regarding registered mail has arrived and for collecting the package from the post office. If the package is returned to the website operator, the customer will have to pay an additional shipping fee.
  11. The customer is responsible for checking the order confirmation sent by the email provided to ensure there are no mistakes in the order. No claims will be accepted that something different was ordered from the contents of the order confirmation.

 

Products and Website Liability

  1. There may be differences in packaging, color, or other changes between the image displayed on the website and the product that will be supplied.
  2. If a product purchased on the website is not in stock or is found to be defective, a suitable notification will be sent to the customer via email or phone. In this case, the organization will offer the customer a substitute product equivalent to the ordered product. If the offer is accepted, the order details will be updated. If the customer does not wish to accept the substitute product, they will have the right to refuse to receive it, and in this case, the order will be cancelled.
  3. The content on the website is provided as is (AS IS). It cannot be tailored to the needs of each individual. The user will have no claims, lawsuits, or demands against the website regarding the characteristics of the content, their capabilities, limitations, and/or suitability to their needs, and use of the website will be at the user’s sole responsibility.
  4. Use of the website will be at the sole and full responsibility of each user. The website does not guarantee that the content and services published on the website will be complete, correct, legal, or accurate or will meet the expectations and requirements of any user. The website will not be liable for any results arising from them, or from their use, or reliance on them, including: (1) errors, mistakes, and inaccuracies; (2) damage to persons or property of any kind caused by using the website and/or making purchases on the website; (3) interruption in access to the website or from the website; (4) any bugs, viruses,

 

Returns, Exchanges, and Transaction Cancellations Policy

  1. The provisions of this section are subject to the Consumer Protection Law, 1981 (hereinafter: “the law”).
  2. Returns, exchanges, or cancellations of an order will be permitted for a refund or exchange within 14 days after the customer receives the order.
  3. The refund will be made using the payment method with which the customer placed the order.
  4. If the return, exchange, or cancellation is requested after 14 days from receipt of the order, the request for a return, exchange, or cancellation will be subject to the sole discretion of the website. The customer is responsible for checking the product upon receipt.
  5. A return, exchange, or cancellation will be confirmed after the customer receives a written notice from the website confirming it.
  6. In the event that the return, exchange, or cancellation is made due to the customer’s change of mind (and not due to a defect or mismatch) and is approved by the website:
  7. The customer must return the product to the website in the condition in which it was received
  8. No use of any kind has been made of the product
  9. The product will be returned along with an invoice or proof of transaction
  10. The costs associated with returning the order will be borne by the customer
  11. A cancellation fee of 5% of the product price or 100 NIS (whichever is lower) will be charged.
  12. In the event that the return, exchange, or cancellation is made due to a defect in the product, the responsibility for replacing the defective product will fall on the website.
  13. Responsibility for products, as detailed on the website, will be based solely on the presentation of an invoice.
  14. A product defined as defective by the customer will be examined by the website. If, after the website’s inspection, the product is found to be in good condition and/or the defect occurred after the customer received the product as a result of unreasonable use, the customer will not receive a refund and will have the option to request the return of the product at their expense for shipping costs once again.
  15. The website operator will have sole and absolute discretion regarding the condition of the returned goods. Items and products that show any signs of use cannot be returned and will not refund the user the purchase amount—all subject to the sole and absolute discretion of the website operator.
  16. Transactions made using direct (debit) cards cannot be refunded, and refunds will be made via bank transfer.
  17. An individual item purchased as part of a product system cannot be returned unless the individual item arrived with a defect and subject to the approval of the website operator.
  18. Requests for refunds, exchanges, or cancellations will be sent to the website using one of the following contact methods:
  19. By email – [email protected]
  20. By phone – 054-4301499

 

Prohibited Activities on the Website

  1. You may not use the website except for its intended purposes. Use of the website is permitted for personal and private purposes only, and commercial use is not allowed unless specifically approved by the website.
  2. As a user of the website, you agree not to:
  3. Retrieve data or other content from the website to create or compile a collection, database, or directory without prior written approval from the website
  4. Make any use of the website’s designs
  5. Make unauthorized use of the website, including collecting email addresses and similar using electronic or other means for the purpose of sending emails automatically
  6. Bypass, disable, or otherwise interfere with the website’s security, including using applications that prevent or restrict the use or copying of any content
  7. Deceive or mislead the website and/or its users
  8. Improperly use the website’s support services or submit false reports regarding the use of the website
  9. Use automated systems, such as scripts to send comments or messages, or use data mining, robots, or similar data collection and extraction tools
  10. Attempt to impersonate another person and/or transfer access details to the website to another person
  11. Use information obtained from the website to harass, abuse, or harm another person
  12. Use the website as part of any effort to compete with the website
  13. Retrieve, decode, or reverse engineer any part of the website, any capability of the website, or any application on the website
  14. Harass, intimidate, or threaten any of the website’s employees or agents
  15. Remove copyright or proprietary rights notices from any content or mark
  16. Copy or adapt the website’s code or any part thereof, including but not limited to HTML, JavaScript, PHP, CSS, JSON, or other code
  17. Upload or transmit (or attempt to upload or transmit) viruses, trojans, or other material, including spam, that disrupts the use of the website
  18. Engage in any action that harms or damages the website, at the discretion of the website
  19. Use the website in a manner inconsistent with the law, regulations, and case law.
  20. Without prejudice to any additional rights, any use of the website in violation of the above may result, among other things, in the termination or suspension of your rights to use the website.

 

Third Party Content

  1. The website may use links to other websites (“Third Party Sites”) as well as articles, images, text, graphics, photos, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from Third Party Sites (“Third Party Content”). Third Party Sites and Third Party Content are not investigated, monitored, or checked by the website, and the website is not responsible for Third Party Content published through the website, accessed through the website, available through the website, or installed therein, including content, opinions, reliability, privacy practices, or other policies included on Third Party Sites or in Third Party Content. Use of a link or permission to use or install Third Party Sites or any Third Party Content does not imply approval or endorsement by us, and the responsibility for accessing such links rests solely with the user, who must check it before entering.
  2. The website does not take responsibility for any purchases made from Third Party Sites or from other companies that will be valid exclusively between you and the relevant third party.

 

Website Management

  1. We reserve the right: (1) to monitor violations of this regulation; (2) to take legal action against anyone who violates the provisions of the law or the provisions of this regulation, at the sole discretion of the website, including, without limitation, reporting the user to law enforcement authorities; (3) to refuse, restrict access, limit availability, or disable (as far as technologically possible) any of your contributions to the website or any part thereof, at the sole discretion of the website and without limitation; and (4) to manage the website in a manner that protects its rights and property and facilitates its proper functioning.

 

Intellectual Property 

  1. All copyright, trademarks, and intellectual property rights on the website, including the content of the website, the design of the website, and any software, application, computer code, graphic file, image, text, and any other material included on the website, are owned solely by the association. It is prohibited to copy, photograph, distribute, publicly display, or provide any of these to any third party.
  2. It is prohibited to reproduce, copy, publish, market, distribute, and/or produce derivative works of any part of the website.
  3. The website’s domain, the website itself, the brand name, trademarks (whether registered or not), etc., are all the property of the website operator only. No use may be made of them without obtaining her written and prior consent. All information and/or displays appearing on the website, including graphics, design, verbal presentations, trademarks, logo signs, as well as their editing and presentation, are the exclusive property of the website and/or its representatives. It is forbidden to copy, reproduce, distribute, publish, or use in any other way the content appearing on the website unless the website operator has given her written and prior consent, and entry to the website does not grant any license or right whatsoever. All products displayed on the website are part of the intellectual property of the brand owner and/or of a third party that has authorized the use of them to her or to her representatives.
  4. It should be emphasized that all intellectual property rights to images and texts of the artist, painter, illustrator, writer, poet, animator, photographer Joseph Bau are held by the association and that no use of any kind may be made of them in any medium and in any means of publication and distribution, whether printed, digital, electronic, or any other means, without requesting and obtaining prior written permission from the association.

 

Termination of Website Activity 

  1. The website reserves the right to cease at any time, at its sole discretion, the operation of the website and/or to cancel a customer’s order.
  2. If an order is canceled at the decision of the website, the customer will be fully refunded the amount paid.
  3. In the event that the website ceases its operations and/or cancels a specific customer’s order due to an error in the product description, incorrect pricing, or any other reason, the customer will have no claims or lawsuits against the website and/or any of its operators. Alternatively, and in a spirit of fairness, the website operator may approve the new terms of the transaction at her sole discretion.

 

Miscellaneous

  1. The terms of use of the website apply to the website and the services included therein through any computer or other communication device (such as: mobile phone, tablet, handheld computer, etc.). They apply to the use of the website both over the internet and over any other network or communication medium.
  2. The website reserves the right to change the regulations from time to time, to add or subtract from them, concerning the entire website or any part thereof at its sole discretion without the need to give prior notice. The exclusive and full responsibility to be aware of the following terms and to use the website according to these terms rests solely with the user at all times.
  3. The website does its best to ensure that the information appearing on the website is the most accurate information, but it is clarified that certain inaccuracies or errors may appear in good faith, and the website will not bear any responsibility arising from them or related to them.
  4. Any behavior and/or conduct of the website operator for the benefit of the website user outside the scope of use of the website and contrary to what is stated in the regulations is done solely as an act of goodwill and shall not be considered or construed as a waiver of the provisions of these regulations.
  5. In the event of computer malfunctions that temporarily prevent use of the website, the website operator will act to resolve them as soon as possible, and the users of the website will have no claims or lawsuits against her regarding events during the period of malfunctions and their treatment.
  6. In any case of discrepancy and/or contradiction between the provisions of these regulations and what is stated in any publication and/or other information published and/or provided by the website operator and/or any of its representatives concerning the terms of use and purchasing products through the website, including on social networks, the provisions of these regulations shall prevail in every respect.
  7. The website is not obligated to maintain inventory of all products whose images appear on the website.
  8. The prices listed on the website do not include shipping fees.
  9. The law applicable to your order and to these regulations is the law of Israel only. The exclusive jurisdiction for any matter and dispute is granted to the Tel Aviv district court.

 

Privacy Policy and Confidentiality

 

The association respects the privacy of the users of the website and considers it very important to protect it. 

The purpose of the privacy policy presented below is to detail the service provider’s approach to the privacy of the users on the website, including the information provided by users on the website, the information collected about their practices on the site, and how the website uses this information. 

 

The Information Collected 

  1. The website takes the common precautions to keep and protect the confidentiality of personal information of its clients, and it will use it for internal purposes only, including contacting users, delivering products to clients, sending advertisements and marketing information from the website operator to the users who have consented to this on the website.
  2. You declare that all personal details provided by you on the website are correct and complete and that they are provided voluntarily and with your full consent, without any obligation on your part to provide them. When you provide personal details of a third party on the website, you declare that the information is provided with the explicit consent of the third party.
  3. When you use the website, information may be collected about you such as:
  4. Information about your computer, including your IP address, your geographical location, the type of browser and its version, and the operating system
  5. Information about your visits and usage of the website, including the referral source, the duration of the visit, page views, and your navigation paths on the website
  6. Information, such as your email address, that you enter when registering on our website
  7. Information, such as your name and email address, that you enter to subscribe to our email notifications.
  8. Information that you enter when using the services on our website.
  9. Information generated during your use of our website, including when, how much, and under what circumstances you use it
  10. Information related to anything you purchase, services you use, or transfers you make on the website, including your name, address, phone number, email address, and credit card details.
  11. Additionally, if you log in to the website using a third-party login mechanism—such as logging in with a Gmail account, TikTok, Instagram, Facebook, etc.—you may have personal details and additional information collected and transferred from the third party to the website.
  12. If you are under the age of 18, you confirm that you have received the consent of one of your parents or your legal guardian prior to using the website and providing personal details.
  13. When you use the website, information may be collected about you such as the pages you viewed, information you read, products you purchased, your login details—type of device, type of browser, IP address, payment method used, etc. If you logged in to the website using a third-party login mechanism—such as logging in with a Gmail or Facebook account—personal details and additional information may be collected and transferred from the third party to the website. The information you provided on the website and the information collected about you during your use of the website are subject to this privacy policy and to all legal provisions, including the Privacy Protection Law, 1981, the Privacy Protection Regulations (Information Security), 2017, and the GDPR regulations of the European Union.
  14. The personal details of the user (email and/or mobile number only) will be retained at the request of the user on the website for direct mailing. To remove them, you must contact customer service in writing at [email protected]. The removal process will take approximately 14 working days from the date of receiving the request.

Use of Information

 

  1. The website does not store customers’ credit card details in any database; credit card information entered during the purchase is sent directly to the payment processing company, and the website operator is not privy to those details.
  2. The website undertakes not to use the details of its registered customers except for the purposes of operating the website, to facilitate the best possible order processing, and to communicate information to customers.
  3. The website operator commits not to use the details of users registered on the website except for the purposes of website operation and to facilitate purchases on the website, as well as to maintain contact with the user.
  4. The website operator may use “cookies” on users’ computers and mobile devices. This is a standard procedure used by all online stores.
  5. The website operator places great importance on the security of its customers’ information. Any information received on the website, whether provided by the customer or collected via cookies during website usage, is for the exclusive use of the website for documenting customer purchases and for future promotions (subject to customer consent to be included in the website’s mailing list).
  6. Notwithstanding the above, the website operator is entitled to transfer the personal details of a user to a third party in cases where the user has engaged in actions or omissions that harm or may harm the website operator and/or any third parties, where the user has used the website operator’s services to commit an illegal act, if the website operator receives a judicial order instructing them to provide the user’s details to a third party, and in any dispute or legal proceeding.

 

Authorization for Mailing, Publications, and Advertisements 

  1. A user who has left details on the website and is added to the website’s mailing list consents to the use of their details for receiving marketing information, updates, and advertisements that the website may send from time to time.
  2. The mailing provisions detailed in the regulations below will apply to users who have left details as mentioned.
  3. No personal details of another person may be left on the website without their consent and/or without their presence at the screen while leaving the details, and after they have been explained all terms of the regulations.
  4. When leaving details, the user will be asked to provide personal information such as: first name, last name, phone number, and an active email address (at the website’s sole discretion). Providing partial or incorrect details may prevent the user from utilizing the service and hinder contact if necessary. In case of changes to details, they must be updated on the website.
  5. It is clarified that there is no legal obligation to provide details on the website; however, without providing them, it will not be possible to receive marketing content and updates from the website.
  6. The website will not use the details provided, except in accordance with the website’s privacy policy, which forms an integral part of the regulations.
  7. Leaving details on the website and consenting to receive marketing content includes, among other things, receiving marketing content, information about promotions, updates, and discounts offered to registered users.
  8. Consent to mailing (receiving marketing content) as mentioned constitutes the user’s consent to receive advertising content according to the Communications Law (Telecommunications and Broadcasting) (Amendment No. 40) 2008 (“Communications Law”).
  9. It is clarified that the user can unsubscribe from the mailing list at any time by clicking “unsubscribe from the mailing list” or similar wording that appears at the bottom of every mailing sent, or by contacting the website via email. Until the user unsubscribes from the mailing list, the website may, in accordance with the Communications Law, send the user direct mail as described.
  10. The website may cancel a user’s registration to the mailing list at its sole discretion. Without detracting from the above, the website may prevent a user from browsing and/or cancel registration to the mailing list or block access to it in any of the following cases:
  11. If incorrect details were intentionally provided while leaving details and/or making a purchase on the website
  12. In the event that the website is used to commit or attempt to commit an illegal act according to the laws of the State of Israel, or an act that appears to be illegal, or to facilitate, ease, assist, or encourage the commission of such an act
  13. If the terms of the regulations have been violated
  14. If a user engages in any action that prevents others from continuing to use the website in any way.
  15. Information in the mailing should not be seen as a promise of any result and/or responsibility for the product and/or service offered therein.
  16. The website will not be responsible for any damage (direct or indirect), loss, emotional distress, and expenses incurred by the user and/or any third parties as a result of the use of or reliance on any content, information, data, representation, advertisement, product, service, etc., appearing in the mailing. Any reliance is made at the discretion and sole responsibility of the user leaving the details.
  17. The mailing as a whole, including all information appearing in it, is offered as is, and will be as accurate and correct as possible; however, the information may not be complete or may contain technical or other errors.
  18. The user agrees that they will have no claim regarding advertisements displayed on the website, including regarding their placement on the site. It is clarified that concerning advertisements displayed by third parties, the website has no intervention in the selection of the advertisements displayed.

Security Procedures

 

  1. The website operator uses high-security standards to maintain the confidentiality of information and the privacy of its customers as much as possible.
  2. The website employs advanced software systems and strict security procedures to minimize the risks of intrusion into its systems and to reduce unauthorized exposure to its databases. However, we clarify that there is no perfect security solution, and it does not guarantee the absolute immunity of its systems from unauthorized access.
  3. The website is secured using SSL protocol, meaning that all communication between the browser (on the client side) and the website (i.e., the web server hosting the pages) is encrypted, making it impossible to decrypt the information transmitted between the browser and the website.
  4. In cases beyond control and/or arising from force majeure, the website operator will not be liable for any damage of any kind, direct or indirect, caused to the user and/or anyone on their behalf if information is lost or reaches an adversarial party and/or is used without authorization.
  5. The website operator makes efforts to provide users with smooth and high-quality service. However, the website operator does not guarantee that the service will not be interrupted, will be provided in an orderly manner without breaks, will be secure, and will be free from unauthorized access to the operator’s computers, damages, malfunctions, or failures—including hardware, software, or communication line failures to the website—either at the operator’s site or at any of its suppliers.
  6. The website is secured in such a way that the user’s credit card details entered on the site for the purpose of completing the purchase are protected by encryption and remain confidential; the details are not stored at any stage on the operator’s computers or servers. Since user activities on the site are conducted in an online environment, the site cannot guarantee absolute immunity against intrusions into its servers or exposure of personal information by individuals engaging in illegal activities. Therefore, the customer/user of the site hereby waives any claim, lawsuit, or demand against the website operator regarding any damage in this regard, including any use made of their personal information as a result.
  7. Your information is stored in databases managed by the website operator and/or by a third party on its behalf, subject to the Privacy Protection Regulations (Data Security), 5777-2017. Sensitive information, such as passwords, is stored in encrypted form in the databases. The databases may be located outside the borders of the State of Israel. By using the website, you consent to the transfer of your information and its storage outside the borders of Israel.

 

Right to Access Information

  1. According to the Privacy Protection Law, 5741-1981, you have the right to access the information about you held in the website’s databases. If you find that the information about you is incorrect, incomplete, unclear, or outdated, you have the right to contact the company to request correction or deletion of your information. If the information in the website’s databases is used for personal communication with you, you are entitled to request that this information be deleted.
  2. Any request you make to the company regarding accessing your information and/or changing it should be made in writing according to the details provided on the contact page of the website. It is your responsibility to ensure that your request reaches the company and is being processed by it. The website operator disclaims responsibility for requests that do not reach it and/or that are not in writing and/or are not legible and clear.
  3. If you believe that the website infringes on the privacy of its users in general or your privacy as an individual, please contact the company in writing according to the details provided on the contact page of the website.

 

Changes to the Privacy Policy 

  1. The website operator reserves the right to update the privacy policy from time to time without prior notice. Changes to the privacy policy will take effect within 48 hours of the update. The website operator may, at its discretion, notify users of changes to the privacy policy. If substantial changes are made to the policy, a notice will be published on the homepage of the website 30 days prior to the changes taking effect. Your continued use of the website constitutes acceptance of the updated privacy policy. If you do not agree with the updated version, you must stop using the website.